Sea Through
Frequently Asked Questions
Made for the hours between the sea and the street. If something here doesn't answer your question, we're a short email away — hi@seathrou.com.
Shipping & Delivery
How much does shipping cost?
Standard shipping is EUR 4.90. Free on orders over EUR 79.
When will my order ship?
Orders are dispatched within 1–2 business days. You'll get a confirmation email when you order, and a notification when it ships.
How long does delivery take?
Within the EU, typically 3–5 business days.
How do I track my order?
Track your order at order.seathrou.com.
My order hasn't arrived. What do I do?
If it hasn't reached you within 10 business days, email hi@seathrou.com and we'll look into it.
Do you ship outside the EU?
Yes. For non-EU deliveries, any import duties and taxes are the recipient's responsibility, and we're not responsible for customs delays.
Returns & Refunds
What's your return window?
14 days from delivery, no reason needed.
What condition do items need to be in?
Unworn (trying it on is fine), unwashed, with all original tags attached. For swimwear and bodysuits, keep the hygiene liner in place while you try them on.
How do I return something?
Email hi@seathrou.com with your order number. We'll send you a prepaid return label — returns are free. Ship the item back within 7 days of receiving the label.
When will I be refunded?
Within 5–7 business days of your return, to your original payment method.
Can I exchange an item?
We don't do direct exchanges. Return the original and place a new order for what you'd like instead.
My item arrived damaged or incorrect.
Email hi@seathrou.com within 48 hours of delivery with photos. We'll send a replacement or a full refund, at no cost to you.
Do the same returns terms apply to Sea Edit designer pieces?
Yes. The same 14-day window, free prepaid label, and refund terms apply across everything we sell.
Are gift cards returnable?
Gift cards are non-returnable.
Sizing
How do I find my size?
See our Size & Fit Guide for measurements and fit notes on bodysuits and swimwear.
What if I'm between two sizes?
We suggest the larger size for a more comfortable fit.
Does swimwear run differently?
Swimwear sizing may differ from your regular clothing size. We recommend measuring yourself before ordering rather than choosing your usual size.
Care
How do I care for my pieces?
See our Care Guide for how to wash and keep each fabric.
Payment & Security
Which payment methods do you accept?
The methods shown at checkout — Apple Pay, Google Pay, Mastercard, Visa, Maestro, PayPal, and Klarna. Checkout is always the source of truth.
Contact
Email: hi@seathrou.com
Phone: +30 210 100 2000
Hours: Monday–Friday, 10:00–18:00 CET
Address:
Seathrou
Voukourestiou 18
106 71 Athens, Greece